Presence-Buddy Watch

From VoiceRDWiki

Presence awareness(a.k.a., buddy watch) is configurable through the HINT extensions in the dialplan(see Call Waiting#Hints)

User/Phone Configuration of phone to be monitored

Configure the user with a primary device/line named the same as the extension of the user. Make sure this device/line is configured as the first line on the Polycom. It is important that it is configured as the first line because of how the Polycoms report availability.

Polycom configuration

On the phone that will monitor the availability of a user you will need to add a directory entry under the phone configuration page on the web interface. The CONTACT parameter must match the extension of the phone you wish to monitor and the WATCH BUDDY parameter must be set to "enabled".

Note: Older versions of the Polycom firmware(1.5.2) would sometimes forget the status of a buddy. Also, before firmware 1.6.6 the 601 had a limit of 8 watchable buddies(now changed to 48).

Note: Remember to enable presence in the sip.cfg file associated with the phone.